Todays’ discussion is on the top six questions you need to ask all roofers that walk through your door. It does not matter how much you trust the roofing contractor, you need to ask these questions before signing the contract.
Putnam Exteriors Roofing Company in Arlington Texas
1. How long has the company been in business? Ideally, you should not hire a company that only has a few months under its belt. I understand that you want to give roofers a chance when it comes to roof repair. However, some companies need a little more experience before you can hire them (especially when you have complex roof repair).
Ideally, the company you hire should have a minimum of ten years or more under its belt. Anything less is going to deliver subpar work. That is not something you want.
2. Who owns the company? I know this question might seem a bit “odd”, but bear with me. You need to know who owns the company, why, and for how long. The reason is that everything trickles down from the top. Owners tend to set the rules, for good and bad.
It does not matter what you agree to with the subcontractor because if the owner says “no”, then it is a “no”. You want to hire a company whose owners work in good faith with its people. Too many times I have seen the owner do the opposite.
There are too many things that could go wrong if you hire a company with an owner who does not care about the clients. I have seen this too. Something to think about.
3. Can I go see one of your recent jobs? This is important because it gives you an idea of what to expect with your roof. Now, your repair work is going to be different from others, but looking at something recently gives you an idea of the workmanship.
It also gives you an idea of how and the way the company works. Asking to see some recent work (up close and personal) is not an unrealistic expectation. You may only be able to see the work from the portfolio, but at least that is something.
4. What kind of work experience has the staff had? Did they get the experience from the manufacturer? Did they get training from the boss? How and where did the boss learn to do what they do?
The kind of training the staff has will give you an idea of their work ethic. A good work ethic is very important. Some workers will do a little each day they are on the job. Some will work for a full day. Others might come in every so often.
The reason I mention this is due to your job and the timeframe. Knowing the time frame upfront is very important. Some jobs are more important than others. Knowing this will provide (you) an understanding of how often to expect the staff.
You might need a job done right away. Let them know that. That way they can schedule you accordingly. You might need the repair work done within the next few weeks. You may not want the works to show up every day, but you also do not want them to walk in at the last second.
Knowing your timeframe and theirs can help you plan accordingly.
5. When can they schedule your job? Once again, you need to look at how soon you need it and when you are available for them to be there. You cannot just tell them to show up any time they want. That is going to become a big issue on many levels. You need a heads up of when they are coming.
That is why you need to clarify everything before.
6. How are they going to protect you, your family, and your home from any major (or minor) issues?
They should have a game plan on how to protect you. They might tell you not to walk in a certain area during a certain timeframe. It all goes according to the size and scope of the job you have for them.
They should have insurance and bonding to protect you. However, there is always someone who does not listen. They start doing their own thing. Talk about this before something major happens.